From the first intake call to ongoing treatment and billing, Bower gives your team the structure to deliver care without the operational friction.
Getting clients into care involves coordination that most EHRs ignore entirely. Bower provides structured intake workflows that capture the right information upfront, manage waitlists transparently, and match clients to available providers based on your criteria.
Behavioral health scheduling is rarely as simple as open slots on a calendar. Bower accounts for provider availability, multiple locations, holidays, exceptions, dedicated intake windows, and online booking — without requiring your front desk to manage it all manually.
Your documentation requirements go beyond progress notes. Bower supports the full range of behavioral health clinical forms — assessments, consents, releases of information (ROIs), safety plans, and progress notes — with review and approval workflows built in.
Training programs and organizations with pre-licensed clinicians need more than a checkbox. Bower provides dedicated supervisor review and approval flows where supervisors can review notes, request changes, and co-sign documentation — all within the platform.
Your clients get a secure portal with magic-link access — no passwords to remember. From there, they can book appointments, complete intake forms, view and pay bills, upload documents, update their profile, and track where they are in the intake process.
Billing in behavioral health has its own patterns — sliding scale fees, superbills for out-of-network clients, and adjustments that don't fit neatly into general medical billing workflows. Bower handles payment collection, fee adjustments, and superbill generation connected directly to the clinical record.
Audit trails, notifications, dashboards, and admin controls for day-to-day operations — included in the platform.
Centralized charts with role-based access so every team member sees what they need and nothing they shouldn't.
Comprehensive audit trails for every action in the system — who did what, when, and on which record.
Configurable alerts for appointments, documentation deadlines, supervision reviews, and billing follow-ups.
Operational visibility into scheduling, caseloads, documentation status, and billing — at a glance.
Staff onboarding, role-based permissions, and organization-wide settings managed from one place.
HIPAA-compliant infrastructure with encryption, role-based access controls, and audit logging at every layer.